Business Communication Skills


About the course:

When English is your second language, simply learning how to write Business Documents is not enough. Learn how to express ideas directly and clearly in any conversation-with confidence.

Learning Objectives:

  • Develop skills to recognize different styles and guidelines in business conversations.
  • Gain the ability to become assertive and focus on the issues being addressed.
  • Increase your understanding of body language and non-verbal business communication.
  • Styles and approaches to business conversation skills in different cultures.
  • Approaches to planning ahead before engaging in a formal dialogue.
  • To understand the impression you give during professional meetings and discussions.
  • To develop your own confidence and flexible speaking style.
  • Recognize workplace conversational pitfalls and how to avoid them.

Duration: 2 Days/1  week


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